Terms of Service

1. About these terms

These Terms of Service (“Terms”) apply to TapMail, the temporary email service at tap-mail.com, including the free inbox and TapMail Premium (together, the “Service”). “We”, “us” and “our” mean TapMail. By using the Service, you agree to these Terms and to our Privacy Policy. If you don't agree, please don't use the Service.

2. The Service

TapMail provides temporary email addresses that receive email. Addresses are receive-only: the Service can't be used to send email or text messages.

• Free inbox. No account is needed. A free address and its emails are deleted automatically after about 10 minutes and can't be recovered.
• TapMail Premium. A paid account with up to 10 addresses at once, addresses you choose yourself, up to 100 MB of storage and emails kept for 30 days, plus the other features described on our pricing page.

Our email domains are registered for limited periods. An address works until its domain expires; the dashboard shows how long each domain has left. Because addresses are temporary, don't use them for accounts or information you'll need long term, such as banking, government or recovery email for important accounts.

3. Acceptable use

TapMail is a privacy tool. Legitimate uses include protecting your personal address from marketing lists and data breaches, signing up for newsletters and downloads, and testing sign-up and email flows in applications you develop. You agree not to use the Service to:

• break any law, or help anyone else do so;
• commit or attempt fraud, phishing, identity theft or impersonation;
• get around another website's rules, for example by repeatedly claiming free trials, promotions, referral bonuses or discounts meant for one person, or by creating accounts to evade a ban or limit;
• harass, threaten or abuse anyone, or send or arrange spam;
• receive or distribute illegal content, malware or material that infringes others' rights;
• access the Service with bots, scripts or scrapers without our written permission, overload it, or try to get around its security or usage limits;
• resell or redistribute the Service without our written permission.

We may suspend or close accounts, block addresses, and remove content that breaks these rules, and we cooperate with lawful requests from authorities. To report misuse, use our contact form and choose “Report abuse”.

4. Premium accounts

You need an account to use Premium. You agree to give a valid email address, keep your password safe, and tell us if you think someone else has accessed your account. You're responsible for what happens under your account.

Your own domains. If you connect a domain to TapMail, you confirm that you own or control it. You're responsible for its registration and DNS settings. When you disconnect it, or your account is closed, its addresses and their emails are deleted.

Forwarding. Where available, emails can only be forwarded to addresses you have confirmed through a link we send to them.

5. Plans, billing and automatic renewal

Prices are shown in US dollars on our pricing page. Payments are processed by Stripe; we never see or store your full card details.

• Monthly and yearly plans are subscriptions. They renew automatically at the end of each billing period, and your saved payment method is charged the current price for the next period, until you turn auto-renewal off.
• Cancelling. You can turn auto-renewal off at any time under My Plan in your dashboard. Your plan then keeps working until the end of the period you've already paid for, and you won't be charged again. You can turn auto-renewal back on before that date.
• Lifetime plan. A one-time payment that never renews. It gives Premium access for as long as TapMail offers the Premium service, and it's limited to the number of seats shown on the pricing page.
• Failed payments. If a renewal payment fails, Stripe may retry it. If it can't be collected, your plan ends.
• Price changes. If we change the price of a subscription, we'll tell you before your next renewal, and you can turn auto-renewal off before the new price applies.

6. Refunds

Payments are non-refundable, except where your plan isn't delivered to your account (for example, if the last lifetime seat is taken while you're paying). In that case we refund the payment in full, automatically. Turning auto-renewal off stops future charges but doesn't refund the current period. Nothing in this section limits any rights you have under the consumer law that applies to you.

If you think you were charged by mistake, please contact us before disputing the payment with your bank, and we'll look into it.

7. When a plan ends

When a plan ends, your addresses stop receiving email. You then have 7 days to buy a new plan and keep your addresses and emails. After those 7 days, your addresses and their emails are permanently deleted. Your account itself remains, so you can log in and buy a plan again later.

8. Email content

We don't control the emails other people send to your addresses and aren't responsible for their content. Emails are deleted automatically when their address or storage period expires, and deleted emails can't be recovered, so save anything you need to keep. We may block senders or messages that appear to be spam, malware or abuse.

9. Suspension and closing accounts

We may suspend or close an account that breaks these Terms or puts the Service or other people at risk. If we do, any subscription is stopped so it isn't charged again. Payments made before an account is closed for a breach of these Terms aren't refunded. You can ask us to close your account at any time through our contact form.

10. Disclaimers

We work hard to keep TapMail fast and reliable, but the Service is provided “as is” and “as available”. We don't guarantee that it will always be available, error-free, or that every email sent to an address will arrive, and we may change or discontinue features. Some websites choose not to accept temporary email addresses.

11. Limitation of liability

To the extent permitted by law, TapMail isn't liable for indirect or consequential losses, or for lost emails, data, accounts or profits. Our total liability for any claim relating to the Service is limited to the amount you paid us in the 12 months before the claim.

12. Indemnity

You agree to compensate TapMail for claims, losses and reasonable costs that result from your breach of these Terms or your misuse of the Service.

13. Changes to these terms

We may update these Terms from time to time. We'll post the new version on this page with a new date, and for significant changes affecting paid plans we'll notify Premium users in advance. Continuing to use the Service after a change means you accept the updated Terms.

14. Contact us

Questions about these Terms? Reach us through our contact form or at support@tap-mail.com.