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A question, a problem to report or a feature you'd like to see? Send us a message. A member of our team reads every message, and we reply within 24 hours.
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Quick answers
The questions we hear most often. There might be something here that saves you waiting for a reply.
The email I was waiting for never arrived. What now?
First, compare the address you typed with the one shown on TapMail, character by character. A single typo is the most common cause. Then give it a minute, since some senders deliver late, and make sure your address hasn't expired. If it keeps happening with one particular website, that site may not accept temporary addresses, which is its choice to make.
Can you recover an expired address or its messages?
No. When an address expires, the messages in it are deleted automatically and can't be restored. That's by design, and it's a big part of what keeps the service private.
Can I send email or receive text messages with TapMail?
No. TapMail addresses only receive email. They can't send email or receive text messages.
What happens to the details I send you?
We use your name and email address to reply to you. Our privacy policy explains how we handle personal data in more detail.
Read the privacy policyCurious who's behind TapMail? Read our story.